Customers’ service center is the information center of our communication with you. We will provide you with a comprehensive answer to any questions you may have while purchasing the product.
Ask : What information I should give for taking the right equipment and model?
Answer : We would need to know the following information.
1) What’s the raw material need process? What is finished products?
2) What is the production capacity per hour?
3) Have any special requirement of equipment?
Ask : Could you help me to choose the suitable equipment?
Answer : Yes. According to your information, we are sure to offer you the suitable equipment, the more information you have, the more suggestions we could do.
Ask : How about we have doubt after getting the equipment?
Generally, please contact with us when have doubt, we could offer the videos, pictures and 3D for your reference to solve.
Ask : Can we contact you have doubt in the production?
Answer : Of course. That is we should do, please contact us freely.
Ask : Can ask you after the equipment is over the warranty time?
Answer: Yes. As long as the equipment is produced by us, we provide after-sales service for life.